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Privacy Policy

EFFECTIVE DATE: 04/10/2025

At MuroStone, your privacy matters. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website or services. By accessing www.murostone.com (the “Site”), you agree to the practices described here.

1. INFORMATION WE COLLECT

We collect information in two ways:

a. Information You Provide

When you:

    • Request a quote
    • Upload project files
    • Fill out forms (e.g., contact or consultation requests)
    • Subscribe to updates or email newsletters

You may provide:

  • Name
  • Email address
  • Company name (optional)
  • Project specifications
  • Uploaded files (images, drawings, plans, etc.)

b. Information We Collect Automatically

We may collect:

  • IP address
  • Browser type and settings
  • Device information
  • Date/time of visit
  • Pages visited
  • Location (if enabled)

We use this data to improve our site and tailor user experience.

2. USE OF YOUR INFORMATION

We use your information to:

  • Provide quotes and respond to inquiries
  • Fulfill service requests
  • Improve our products, site, and services
  • Send updates or marketing communications (with consent)
  • Analyze user trends and usage for optimization
  • Ensure compliance with legal and safety obligations

3. HOW WE SHARE YOUR INFORMATION

We do not sell your data. We may share your information with:

  • Service providers (e.g., hosting, email marketing, analytics)
  • Contracted partners helping to fulfill your request or quote
  • Government authorities, if required by law
  • Buyers in case of a company merger or acquisition (you'll be notified)

All third-party providers are contractually obligated to protect your information.

4. DATA STORAGE & SECURITY

Your data is stored on secure servers. We implement reasonable technical and organizational safeguards to prevent loss, misuse, or unauthorized access. However, no system is 100% secure.

5. YOUR RIGHTS (UNDER GDPR)

If you are located in the EU/EEA, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Object to processing or request restriction
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with your local Data Protection Authority

You can exercise your rights by contacting us at [Insert Email Address]. Contact Us

6. RETENTION

We keep your personal data only as long as necessary for the purposes described above, or as required by law.

7. CHILDREN'S PRIVACY

MuroStone does not knowingly collect personal data from individuals under 13. If we learn we've collected such data, we will delete it immediately.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting data.

9. CHANGES to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated clearly on our website. Please check back periodically to stay informed.

10. CONTACT US

For questions or concerns about these Terms, please contact us at our Contact Us